If you’d like further information about fourteencore and you can’t find it in our FAQs, please get in touch. Simply fill out the form, include your message, and we’ll get back to you as soon as we can.
Please read our FAQ before sending us a message.
How do I create an account?
Go to store main page and click LOG-IN link in the upper right-hand corner, then click the register link, you will be taken to a create a new account page where you will enter your name, email, password, and address.
How do I place an order?
If you have a store account, make it sure you are logged in first. Then start looking for items you wish to purchase, using either the search box in the upper left or the list of categories on the drop-down menu at the top of this site. If the product is in stock, just press add to cart to add them in your shopping cart.
How do I modify or cancel an existing order?
If your order hasn’t shipped yet, you can cancel or pause it by contacting us via contact form, together with your order number.
What are my options for shipping?
For further details please visit the shipping information page, can be found below on this page or by clicking this link.
How can I get an invoice for my order?
If you need an invoice for one of your orders it can be access from your order history, just go to your account and open the order history then download and print your invoice.
How much will it cost to ship my order?
Shipping costs will vary greatly depending on what you’re ordering, where it is shipping to, and what shipping method you choose. We do offer free economy shipping for all domestic orders . Once you have added all the items you want to your shopping cart, you can click on the Calculate Shipping button underneath all the items and select the address you’re shipping to. It will give you a pretty accurate estimate of the actual shipping charges for available shipping options.
Ordering with different shipping and billing addresses?
If you have both addresses in your account address book, it is a simple matter of choosing the correct address from the drop down menu during checkout. If you don’t have one of the addresses added, you can add it to your Address Book before placing entering checkout or click the Change Shipping Address or Change Billing Address in checkout. Please confirm that you have the right addresses selected before confirming your order.
What payment methods do you accept?
We accept credit cards (Visa, MasterCard, American Express and Discover), PayPal, check, money order, or wire transfer. US funds only, and we do not accept COD orders.
Customs Fees: why did I have to pay?
Shipping orders to address to other countries will most likely incur customs fee, duties and/or taxes on the way. We don have control over these fees and we cannot pay them for you.
Do you ship to my country?
Yes we do! but we cannot ship to Syria, Yemen, North Korea, & Sudan.